The team at Transformory is here to help you and your organization find solutions and navigate through the challenges to better performance and better outcomes.  We do this by putting health care providers and patients at the center of the issue and develop solutions and workflows that focus on data-driven processes, experience-based design and appropriate use of technology.

Network Partnerships

We can help develop and grow your network, enhance and manage key relationships, and facilitate payer-provider communications.

 Managed Care Performance

Whether your focus is Medicare Advantage or broader population health and patient experience, we can help scale, improve and strengthen your efforts.

 Value-Based Care Maximization

We can help you advance your ACO implementation, and develop engagement and alignment strategies that produce results that set your practice apart.

 Measurable Quality Outcomes

CAHPS, HOS, CMS Stars and RAF coding – and even Yelp reviews – are just some of the growing array of outcomes measures we can help address and enhance. 

By combining deep understanding of healthcare systems and practices, and human-centered design principles, we facilitate healthcare innovation to build solutions that empower patients and providers, improve health outcomes, and create lasting business value.

 Personalizing Healthcare

One of the key challenges in healthcare is the fact that the best quality of life outcomes are only possible when people are actively engaged in managing their health. We work with healthcare providers to design personalized healthcare solutions that are centered on collaboration between key players, including their staff, patients and caregivers.

Making the Invisible Visible

Delivering value by mapping, aligning and optimizing a healthcare organization’s systems and operations to deliver and support patient-centered experiences is at the heart of the emerging Service Design discipline. When we map, i.e. visualize the invisible interactions between humans in the healthcare system, we surface the points of friction and opportunities for timely systemic improvement.

 Optimizing Services

The healthcare system is complex and often hard to navigate. We apply service design principles to create a patient friendly system by mapping care pathways from a human-centered perspective, and facilitate the development of innovative solutions by identifying and leveraging systemic interactions and moments that matter between healthcare providers, patients, and caregivers.

 Engaging Providers

Engaging healthcare professionals in designing better solutions is essential to creating a lasting change. We work with doctors, nurses, administrators and other professionals to develop deep insights into their needs, goals, and ways of working. Together, we design effective and compliant solutions that save time, prevent errors, and maximize health outcomes.

Healthcare systems are dynamic and interconnected and complexity continues to increase with technological, scientific and regulatory changes. Healthcare delivery consists of thousands of interlinked processes, technologies, and participants, which lead to undetectable, and sometimes unpredictable interactions. If we focus on people, processes and technology of care in a systemic way, we can build responsive systems that are capable or learning and adopting to the ever-changing environment.

 Lean Coaching for Healthcare

The Lean methodology provides a human-centered and practical approach to managing and growing healthcare organizations in a patient and provider centered way. It is an effective approach to new product, service and customer experience development, as well as the organizational blueprint that enables healthcare organizations to grow in alignment with their customers and markets.

 Strategy Deployment

Lean Strategy Deployment is a method that sets breakthrough priorities to transform organizations and build a management system that integrates inputs from providers, staff and patients enabling rapid experimentation and organizational learning. Strategic direction is determined and managed through the power of the incremental change with a fully empowered and agile organization.

 Organizational Design

Good organizational design helps communications, productivity, and innovation in healthcare. It creates an environment where providers can work effectively.  Great organizational design starts and ends with the patient journey and maps systems, structures and culture that’s required to deliver desired patient and provider experiences. Together with patients and providers, we discover how to build effective organizational design strategies.

 Collaborative Problem-Solving

Collaborative problem solving methods incorporate Human-Centered Design and Lean principles to enable your healthcare organization, and patient and provider communities to develop your own sustainable, innovative solutions empowering your team to continue on your transformational journey. Collaborative problem solving is an essential capability for innovation and growth in a fast changing healthcare environment.